With Andrew Hardy, director of Brighton based Rivendell software

Q: Our colour monitor has developed a problem. A black border has appeared in front of the desktop and this obscures information shown at the bottom of a Word document. How can we get rid of this?

A: The most likely cause of your problem is a recent change in screen resolution or video card on your computer. Sometimes when these changes take place the visible area of the display shifts, resulting in obscured edges of the screen. To cure this, try adjusting both the size and position of the picture on the monitor. Consult your monitor manual for instructions on adjusting the position, height and width of the display. If this does not solve the problem, then it is possible that your monitor or video card has developed a fault and you should get the problem checked out at a reputable computer shop.

Q: I have a lot of PlayStation games but they do not run on my computer. They look the same as PC games so why don't they work and is there anything I can do about it?

A: PlayStation games while sold on a CD are not designed to work with a PC. However, there are emulators (programmes that simulate the environment of another computer or video game console) that will allow you to play many PlayStation games on your PC. The two best known emulators are: Connectix Virtual Games Station from www.virtualgamestation.com, priced $49.99, and Bleem! from www.bleem.com, priced $29.99. You should check on the websites that the games you want to play will work correctly with the emulator.

Q: I want to buy a digital camera. I have looked at all the different makes and models and really don't know which to choose because they all look the same. Can you tell me an easy way of working out which will work best?

A: There is an ever-increasing range of digital cameras and choosing one that is right for you depends on what your specific needs are. There are a number of websites offering advice on selecting a digital camera and you can find a selection of these at www.graphicdesign.miningco.com/arts/graphicdesign/msubdcam.htm Q: Every time I turn my computer off, it forgets my hard disk settings and my system clock keeps resetting. What is wrong?

A: Your problems are almost certainly due to a flat or faulty BIOS battery. This battery helps the computer remember its settings when the main power is turned off. If you take the computer to a good computer shop they will be able to supply and fit a new BIOS battery for around £20 to £30.

Do you have any new media headaches that are in need of answers? Contact Net Solutions at evolution@argus-btn.co.uk