I would very much like to hear from anybody who entered into a Cashback agreement around April 1996, which promised them a full or partial refund of the purchase price of the goods, provided a claim was submitted within a 30-day period commencing five years after the purchase date.

I would be particularly interested to hear from anybody who, like me, purchased double glazing expecting to benefit from this arrangement.

I have been keeping track of a company which is supposed to be meeting the cashback commitment and anybody who thinks that claiming this money back will be a simple procedure is sadly mistaken.

Nevertheless I am still determined to follow this through and am more than happy to share my experiences with anybody in a similar position. Please write to me.

-Edward Parsons, 61 McWilliam Road, Woodingdean, Brighton