A Lancing pensioner's dream holiday turned into a disaster when she was left stranded at Singapore airport with no hotel to go to.

Wheelchair user Pam Gavan, 67, of Gordon Road, was so frustrated she has vowed never to fly abroad again.

She is in dispute with Travel Choice, the company which booked her holiday, which she has accused of keeping her in the dark over why the plans went awry.

The firm has apologised but Mrs Gavan says she isn't satisfied.

She and her husband Ron, 56, had been looking forward to seeing her daughter and sister in Adelaide, Australia, for months.

She booked a two-month stay with a stop-over in Singapore. Travel Choice said it would arrange transport and a hotel in Singapore.

Mr and Mrs Gavan were dismayed to arrive at the airport and find no taxi and no hotel room.

Mrs Gavan, whose leg was amputated due to polio when she was 14, said: "We had two big cases and I was in a wheelchair.

"My husband was trying to push me and carry my crutches. We were in a bit of a state. We found out we had no transport waiting for us.

"Then we phoned the hotel and they weren't expecting us for another two days. We waited at the airport for hours while it was sorted out.

"We had to pay for a taxi to pick us up even though it was supposed to be included. It was so frustrating.

"We had to stay in an upgraded hotel room because it was the only one left but the manager didn't know whether we would have to pay extra."

Mrs Gavan wrote to Travel Choice on her return from Australia at the end of last year. She received a written apology but is still waiting to hear why the arrangements went wrong.

She said: "I just want to know why our hotel wasn't booked for the right date and why there was no transport.

"I would like a token for the inconvenience. I won't go on an aeroplane again after this."

A spokeswoman from Travel Choice said: "First Choice has investigated Mrs Gavan's complaint and have since replied in writing.

"It states on our reservations system and on all documentation sent to Mrs Gavan and the hotel that the booking was for the 27th September as requested.

"Despite the subsequent error, our client was accommodated on the 27th with no additional charge."