I must agree with Heather Noble (Letters, August 7) about the chaotic blood test service in Brighton and Hove.

My elderly father needed a blood test before he saw his consultant and, as we live in Hove, I tried to book an appoin-tment at the Hove Polyclinic.

I rang the number I had been given by his GP (who does not do blood tests) for four days without it being answered and so went to the polyclinic to make the appointment in person.

The receptionist was very nice but explained the appointments could not be made there because the Sussex County Hospital organises them and I just had to keep ringing the number I had been given.

The receptionist invited me to add my complaints on a special form where there were many similar complaints from other people.

In the end I had to take my 80-year-old father to the outpatients appointment at the Sussex County Hospital in a taxi where we waited for one and a half hours for his test.

This was five months ago and the same thing happened to my neighbour last week so nothing is being done about it.

-Jean Johnson, Hove