Over the last few months the post service has been appalling.

There are some days when we receive no post at all and others when it is delivered late.

Once we sent an item by recorded delivery and three days later it was returned to us. It had not been franked and it had never been delivered. No reason why this had happened was provided.

Currently the Post Office is a monopoly, but I believe it needs to be privatised. Competition would almost certainly result in lower prices and a better service. The current level of service would not be tolerated in other countries.

I hope the Royal Mail in Burgess Hill and countrywide takes note.

-Mrs J. Rothwell, Brighton