I had an accident on Sunday, May 13, and my family persuaded me to go to the A&E at the Royal Sussex County Hospital, Brighton.

As I am elderly, I was somewhat apprehensive about going there. However, I need not have worried because I was treated with every sympathy and great efficiency. Obviously, I had to wait to see a doctor - because my injuries proved to be minor - but what really amazed me was that a member of the medical team phoned me the next after-noon to check I was making satisfactory progress.

It is very easy to criticise the NHS but, I must say, the treatment I received from the A&E staff was excellent.

-Mrs A Hayden, Coldean