Following cataract surgery, I arrived at the Sussex Eye Hospital in Brighton on October 25 for a 10.15am appointment fully prepared with lunch-time sandwiches and a good book to pass the time.
Within minutes, I was sent by reception to a staff nurse who examined me and passed me to a senior colleague for further work.
After which, in a very short while, the consultant doctor gave my eye a final assessment and told me I was free to go.
Being attended to by three brilliant people had taken less than an hour-and-a-quarter.
Surely such service, obviously not always possible, must be unbeatable.
-D W Catherall, Stanmer Villas, Brighton
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