I read with sympathy about the Eastbourne lady whose deceased husband had "signed up" with npower (July 30).

I am also an Eastbourne resident and, while (at the time of writing) am still very much alive, I have found my non-existent signature is on a contract to change my electricity supplier to npower.

Of course I have complained to Energy Watch but I wonder, does it have teeth or is it just a knuckle-rapping organisation?

This method of selling is nothing short of fraudulent (and I would imagine, widespread) and should be dealt with in the courts.

Surely this is a corporate crime, not the responsibility of desperate young reps on nil salary and all commission.

By the way, I'm not out of the woods with npower yet.

On complaining, the response was to advise me to notify my existing supplier (again) to continue to block requests to transfer my account for a further period as npower's systems will automatically reapply to them for my business in 28 days time.

-Tim Martin, Phoenix Drive, Eastbourne