I would like to add to readers' disgust AT the Post Office (The Argus, January 14).

Last October, I returned a mobile telephone by recorded delivery to an address in London.

I assumed this package had been delivered until I was contacted by the company I had originally bought the phone from asking for its return or the equivalent value.

I contacted the Post Office, filled out a claims form and was promised an investigation would be carried out and I would be compensated accordingly.

I was asked to furnish proof of the value of the lost article (approximately £190), which I did, and proof of posting.

I had a reply last week and a cheque for £26 - an insult. Apparently the Post Office cannot guarantee delivery, even if one pays for recorded delivery.

-J Pierson-Hagger, Nizells Avenue, Hove