Most people worry when they get their electricity bills. Ray and Sue Jones from Portslade worried when they didn't get one for three years.
Their concern was that when they eventually got a bill from npower for their all-electric home, it would be so big they would not be able to pay it.
Now the company has put their minds at rest by saying it will not charge them for the last three years as it was not their fault. Their story is one of power for the people.
Comments: Our rules
We want our comments to be a lively and valuable part of our community - a place where readers can debate and engage with the most important local issues. The ability to comment on our stories is a privilege, not a right, however, and that privilege may be withdrawn if it is abused or misused.
Please report any comments that break our rules.
Read the rules hereComments are closed on this article