A coach station closed after losing its franchise to sell National Express tickets.
Howard Trevette stunned travellers by abruptly shutting his Pool Valley station in Brighton last Wednesday.
He blamed Brighton and Hove City Council for not offering enough financial support to improve facilities.
However, he yesterday conceded that National Express had taken the decision the station was no longer commercially viable for ticket sales.
National Express spokeswoman Alexandra Abbotts said:
"Howard Trevette has acted as a ticket agent for National Express in the Brighton area for a number of years now.
"I can confirm Mr Trevette will no longer be an agent for us.
"However, for reasons of confidentiality, this is all we can say at this time."
Mr Trevette said: "For a long period the station has been running at a loss. We just could not continue as we were.
"National Express pulled out because it was not viable anymore.
"With the right local infrastructure in place, and the right strategy from Brighton and Hove, a coach station could succeed.
But there have not been any signs of that."
Mr Trevette won awards during his eight years at the 74-year-old station for his attempts to improve the area.
The station has been targeted by vandals and coach bays have been illegally occupied by motorists.
Since last week, the waiting room, toilets and ticket office have all been closed but buses and coaches have still been able to use bays for picking up and setting down passengers.
The council is looking for new people to run the station as soon as possible.
Ms Abbotts said: "We are now working closely with the council to try to resolve the issues at Pool Valley station and we would like to reassure passengers that services will not be affected by the changes.
"For National Express tickets or information, we recommend passengers visit the One-Stop-Shop at 16 Old Steine, Brighton."
Comments: Our rules
We want our comments to be a lively and valuable part of our community - a place where readers can debate and engage with the most important local issues. The ability to comment on our stories is a privilege, not a right, however, and that privilege may be withdrawn if it is abused or misused.
Please report any comments that break our rules.
Read the rules hereComments are closed on this article