Almost one employee in ten has sent an email to the wrong person, according to a survey.
Nine per cent of workers have blundered by pressing the wrong key but men are more likely to make a faux pas, with ten per cent sending the communication to the wrong address compared with eight per cent of women.
Seventeen per cent of employees have suffered problems because they handled a sensitive issue in the wrong way while using email.
The findings come from a poll of 1,000 employees for the Department of Trade and Industry.
A spokesman said it highlighted the need to communicate effectively.
Monday August 23, 2004
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