I am writing as I want readers to know about my experience on August 27.

I inadvertently left my handbag on the number 1 bus leaving Mile Oak.

I didn't notice until the bus was pulling away. Alas, I was too late to stop it.

Once home I rang the Brighton and Hove Bus and Coach Company depot and was answered by a very nice man. He promised to let me know if and when it was handed in.

Within half an hour I had another call from the same gentleman telling me it had indeed been handed in and was safe and sound.

He told me I would need to go into Brighton the next day to collect it.

That was such a big relief to me as, like most women, I had everything in that bag bar the kitchen sink.

A bit later, I had yet another call from another man, just as nice, saying he would try to get it back to me later that day.

Now that really was so very kind. To be honest, I could not see anyone managing this feat but, as good as his word, later that evening I answered the door to yet another very pleasant man wearing the uniform of The Brighton and Hove Bus and Coach Company and he asked me if I had lost anything?

Yes I replied. A black handbag.

He then handed it over with a pleasant smile and went on his way.

To say I was impressed would be an understatement.

I was totally overwhelmed by their actions and kindness.

So I just want to let everyone know how wonderful I think our bus company is plus whoever found my bag - thank you all from the bottom of my heart.

-Mrs Diane Jones, Portslade