Roger French seems to have all the answers but has he got an answer to this?

I took a number ten bus from Churchill Square to Lower Bevendean in Brighton last Thursday. The bus was half full of passengers.

It stopped at the bus stop at Lewes Road garage to change drivers.

A young girl took over and sat there for about ten minutes then turned around and said, "sorry about this but we are having to wait for another bus". This was the only comment so far.

We waited about another ten minutes.

People were getting agitated when an official-looking gentleman came over to the driver's window, spoke to her, then got on the bus and said, "sorry about this, folks, but we are going to have to ask you to get on the next bus that comes along because, as you can see, the driver is very short and her feet don't touch the pedals and the seat won't go down."

So everybody had to get off the bus and wait for another to come along, by which time about 20 minutes had gone by.

A number 24 pulled up behind and the official-looking gent told the driver of the 24 to swap buses with our young lady driver.

Both sets of passengers had to swap buses and everything then turned out swimmingly because the bus she was now driving was set up pedal and seat-wise to her advantage.

Both buses swapped passengers and numbers and we continued on our merry but not satisfactory way, having wasted nearly half an hour.

Can anyone beat this for being messed about? And why is it always the number tens that get it?

-Mrs P Sanders, Brighton