British Airways is to cancel almost 1,000 flights from Heathrow Airport before the end of the year under moves to improve its operational performance.

Short- and long-haul destinations will be affected, including flights to New York, Brussels, Manchester and Glasgow.

BA said 966 flights would be cancelled over the next three months - an average of 12 a day - out of a total of 41,000.

A spokesman said it was part of a plan for the airline to have a "robust" programme and to build some slack into the flight programme.

Union leaders claimed the airline was still short of check-in staff at Heathrow, a problem which led to flight cancellations and delays for travellers in the summer.

BA added it was recruiting new staff into areas such as check-in.

The company said there will be some reductions on a small number of routes which have a large number of daily flights from Heathrow.

BA stressed that the cancellations represented a tiny percentage of its flying operation at Heathrow.

Thursday September 16, 2004