Regarding your article and editorial comment about “no shows” for hospital appointments (The Argus, December 17), I challenge you to get through to the Worthing Hospital appointments line, particularly on a Monday or Tuesday morning.
You will – if you are very lucky – start out at about 16th in the queue, going up till about third or fourth, when you will be cut off and have to start all over again.
Why on earth don’t they employ more staff to answer the calls, and maybe even have an answerphone for patients just wanting to cancel.
Who is going to go through all this time and expense to try to cancel an appointment. The so called “service” is worse than abysmal.
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