I advise people who are serious about what they want to achieve and I can tell when someone is ambivalent about their business. If you’re not serious about it, why would someone bother to buy from you, or do business with you?

1. When your voicemail message is BT callminder, so people calling you don’t know if they’ve got the right number or not

2. When you never answer your phone or get back to people

3. When you use a hotmail or yahoo email address rather than your own domain name

4. When your website is obviously out of date, and hasn’t been changed for ages – this means that google won’t take you seriously either

5. When you are consistently late for meetings. Being late shows a disrespect for the other person, and makes you look disorganised and sloppy – which is not someone that people want to do business with