Frustrated commuters are continuing to pledge their support to The Argus’ campaign to get Southern to improve their train service.
Dozens of passengers, who dish out thousands of pounds for season tickets from Brighton to London, have backed the Save Our Service campaign.
As pressure grows on the rail company, commuters have also responded to our requests to explain why the service needs to change.
Longer journey times, frequent delays and the impact they have on family life are some of the main issues affecting them.
Those who travel to London Bridge seem to be among the worst hit, after the 06.41 service was cancelled to make way for the extended Gatwick Express service.
Clive Payne said: “Since the new timetable and the introduction of the Gatwick Express service there is no doubt that London Bridge commuters are second class travellers compared to the Victoria commuters.”
Other frustrated commuters include Amy Betsworth, from Brighton, and Derek Taylor, of Chatsworth Square, Hove, who both now have longer journeys to work.
Joe B, from Brighton, said: “I feel like I haven’t seen my pregnant other half this week at all other than to apologise for being late again.”
Chris Burchell, managing director for Southern and Gatwick Express, said it was not possible to return to the old timetable, as the new one was introduced to meet the Department for Transport’s goal of providing more seats on the Brighton main line.
He said: “We are very well aware of the issues raised by passengers on the new timetable and we are reviewing all of this feedback to assess where we might be in a position to improve it.
“For example, we are currently in the process of a public consultation on the introduction of an additional London Bridge direct service from Brighton in the morning peak, following the feedback from Brighton passengers and we hope to make a few more subtle changes to help with punctuality within the coming weeks.
”I want to assure you and your readers that the whole team at Southern are dedicating our energies to improve performance based on the new timetable.
“We are also fully engaged with our principal supplier Network Rail, the infrastructure operator, to ensure that they are supporting these efforts too.”
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