A driver has vented her frustration after getting a fine for a car park she said she never used.
Elaine Henty has told how she took her car into a garage in Shoreham Port to be serviced only to receive a parking ticket for a nearby car park her trouble.
Businesses in the area have reported that customers have received tickets despite never having set foot in the car park.
Ms Henty’s daughter Stacey, 53, told The Argus that her 74-year-old mother had driven into Shoreham Port from the Riverside entrance off Albion Street on August 19.
The Hove resident added: “Because she entered and exited through that road she was given a parking ticket.
“Even though she reached out to the parking company with evidence of the service they declined her appeal.
“My mum would have just paid the fine but out of principle we are going to fight it to the death.
“I feel a real sense of injustice here. I’m very distressed and very angry that someone would be subjected to be going through an independent appeals process over this.”
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Stacey said her mother took her car into DH Autos in the Lady Bee Industrial Estate in Shoreham Port on August 19 for a service, which lasted under an hour.
But, with no warning of a fine, an £100 parking ticket turned up at her address around five days later.
Having appealed the decision to parking company GXS Services, the company declined her appeal.
After speaking to businesses in the area, Stacey said she was told that Automatic Number Plate Recognition (ANPR) cameras are set up overlooking the road leading to the car park – but not the entrance to the car park itself.
Businesses say that multiple customers have been caught out by the cameras. One said its customers had been fined five times in the last four months.
They said fines are triggered when cars enter and exit through the easterly Riverside entrance, with businesses now warning their customers to enter through the westerly entrance in order to avoid a fine.
Ms Henty’s appeal was denied by GXS as the company claimed it “would be fair to assume the vehicle remained in the car park” in the time between her car being caught on the cameras.
The appeal has now been lodged with an independent adjudicator.
GXS was approached for comment.
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