A NOISE Patrol service was shut down because council officers were chased out of buildings.
The team, who were tasked with dealing with noisy neighbours over weekends, had run the service for more than 20 years.
But it was shut down last year over concerns on the safety of the staff.
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A Brighton and Hove City Council report said: “There had been occasions when behaviour towards Noise Patrol officers has been inappropriate, including incidents where officers have been chased from a building.”
The council said it had been replaced by field officers who are “working to a 24-hour response rate” and following up complaints the next day.
Resident David Mead, who is fed up with noisy student parties in Upper Lewes Road, says the previous service was more effective and he has waited days to hear a response from the new one.
A council spokeswoman said: “The new weekend noise service delivered by the field officers works to a 24-hour response rate.
“Mr Mead has not yet used the new out-of-hours service to report a complaint.
“Alongside a decline in the number of complaints to the Friday and Saturday night noise patrol over the last few years, there have been serious concerns raised about both the effectiveness of the service and safety of the staff.
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“Stopping the noise safely and without risk on the night had become an increasing challenge, and rarely proved successful.
“The offer of visits from the field officer team the next day, including Saturdays and Sundays, allows face-to-face dialogue immediately following an incident in an environment where the impact of a disturbance can be properly discussed and, hopefully, stopped from escalating.”
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