How getting an 0800 number can help your business

Make Your Business Seem Less Local

You’re much more likely to be approached primarily by people within your region if you have a local telephone number. If you want to attract customers from further afield, choosing national options like 0800 numbers means you’re not limiting yourself to your own region.

Make Expansion and Relocation Easier

If your business is growing, you will need to move to larger premises or open branches in other regions. Perhaps your expansion requires your business to move to another location altogether. On the other hand, if you need to downsize, you may wish to avoid scrutiny from customers on the reasons for your move.

These events can cause a problem with standard landline numbers, but an 0800 number can be transported with you wherever you go.

Save Resources Whilst Serving Clients More Efficiently

Employing staff to field telephone enquiries and direct them to the correct person can be a drain on resources. An 0800 number provides your business with an automated low-cost, professional call allocation system.

In this way, calls can be received and funnelled by allowing customers to input an extension or the person they wish to speak to. Callers speak to the person they need to faster without the need for repetition. All of which makes for a smoother operation for you and your customers.

Work Remotely

If you work away from the office or need to travel for work, you can accept calls from anywhere with an 0800 number. You don’t have to inform your customers in advance if you are away from the office. 0800 Numbers can be easily set up to forward calls to other landlines and mobiles without any inconvenience or extra cost to your customers.

Choose a Memorable Number

You want to make it as easy as possible for your customers to reach you. An 0800 number permits you to nominate your own telephone number to acquire something that your customer base and you will easily remember.

Give Extra Credence to Your Business

A local telephone number or a mobile number for your business can make it look like a modest operation. Setting up an 0800 number is a great way to add some professional sheen to your business and win some client confidence. Nobody can tell whether your business is a big, established organisation or a couple of people working from home. This allows you to concentrate on delivering great results to your clients and establish your credibility on merit.

Boost Efficiency With Call Analytics

An 0800 number gives you access to informative data about your calls. You are provided with a breakdown of the time of day of incoming calls and the amount of time spent handling a call. This information advises you how long it took to accomplish specific tasks such as solve a problem or broker a deal. This can be used to maximise efficiency by developing an approach to reduce this time.

You can also find call patterns, such as days of the week and times of the day with peak call volume. You can then allocate resources to handle the work accordingly.

Analyse and Measure Marketing Campaigns

An 0800 number is virtual so you can easily have multiple telephone numbers. By creating several 0800 numbers for each area of a marketing campaign, and tracking the number of calls for each, you can measure which is having the most impact on your customers.

Free Calls Encourage Customers to Make Contact

If your customers call from a landline, dialling an 0800 number will cost your customers nothing. Mobile telephone networks have reduced their fees too, or in some cases scrapped them altogether. Even some mobile apps enable customers to call 0800 numbers for free.

Eliminating the cost barrier makes it more likely that customers will call rather than send an email. Telephone calls grant you the opportunity to progress sales more quickly through a conversation that gets to the heart of the matter fast and establishes a rapport with the customer.

You can find out more about the inbound telecoms solutions on 0800 numbers, 0330 numbers and more by contacting Number Supermarket today. By providing virtual telephone numbers to businesses of all shapes and sizes, they help keep business communications running efficiently. Call today on 0330 332 0400 to talk to a member of the Number Supermarket team.