Terence Reed has a beef with Southern Water for offering a nonexistent bonus of £5 per annum to those who pay by direct debit (Letters, May 7). It could be worse.
BT actually debit you £4.50 per quarter if you don't. A classic case of "you're damned if you do and you're damned if you don't".
I have a relative in her 90s who would "gladly go to prison" for non-payment of the BT excess charge.
Of course, she'd just be left without a phone connection.
- Andy Steer, Windlesham Road, Brighton
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